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Webinars - Business Skills


Webinar #1 - Email Etiquette in a Professional Environment

Although e-mail has been a dominant form of communication for many years now, questions still remain as to the “proper” steps to use email to communicate effective.


In this fast-paced observational class you will learn: (1) Business appropriate steps to construct your email (2) Best practices to make your e-mail efficient, concise and effective. (3) Proper “Netiquette” guides and correct “tones” to use with colleagues and clients.   


This course will cover:


--What does the header of an e-mail message include?    

--When should I send copies or blind copies of my e-mail messages?  

--What guidelines should I follow when writing subject lines?    

--What is the best way to greet someone in an e-mail message?  

--What is the best way to relay information in an e-mail message?

--What is the best way to use lists in an e-mail message?  

--What types of lists should I use in e-mail messages?  

If you ever have questions or are unsure if you are using email as effective as possible, this class is for you!

Click here let Tim know you want this webinar for your employees


Webinar #2 - Manage Your Now

Would like to:

Empty your inbox daily? 

Learn to get more things done?  

Stop forgetting to do the important things?

"Manage Your Now"– (based upon the New York Times Best Seller by Michael Linenberger) - is an innovative class (taught by Tim Owens) for excessively busy people at all levels of your organization.  

 In this fun, fast-paced and easy to follow class, you will come to understand and utilize a powerful to-do list and email management system that allows you to effectively control very high volumes of email and tasks. 

 Don’t miss this opportunity to learn to easily track all of your emails by turning them into tasks. You can dramatically improve your handling of high task volumes using Microsoft Outlook and ensure the urgent tasks are prioritized accordingly in order to be completed efficiently. "Manage Your Now" will completely change your workday. 

 (NOTE: This class is for anyone that uses e-mail in their daily work: Gmail, Yahoo

Mail, Microsoft Outlook, etc.)  

If you ever feel overwhelmed by the amount of email in your Inbox or the number of things in your “To-do” list, this class is for you! 


Click here let Tim know you want this webinar for your employees

Webinar #3 - Acting Professionally in a Business Office Environment

Although business etiquette has changed over the years, there are some professional practices that will never change. These professional etiquette practices are noticed by your clients and colleagues and leave a lasting impression of you and your department or organization.


In this fast-paced class you will learn:

Understanding business etiquette

Creating a professional appearance

Practicing cubicle and internal office etiquette

Develop successful co-worker relationships

Conducting yourself professionally

Proper Internet access

Handling ethical dilemmas

Handling personal issues.

If you want to insure everyone around you (employees, colleagues, etc) is acting and conducting themselves in the most professional manner, this webinar is for you.

Click here let Tim know you want this webinar for your employees

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